COMPANY mission

Customers: We believe in creating loyal customers by providing a superior experience at a great value. We are committed to direct relationships, providing the superior products and services with our highly trained staff of professionals. Our goal is to outperform the competition with installation and service that exceed your expectations.

The Critical System Solutions Team: We believe our continued success lies in teamwork and the opportunity each team member has to learn, develop and grow in order to keep up with technology. We are committed to being top in our field with a reputation of retaining and attracting the best people, reflective of our marketplace.

Direct Relationships: We believe in being direct in all we do. We are committed to behaving ethically; responding to customer needs in a timely and reasonable manner. Customers are number one and building effective relationships with them, partners, suppliers and each other while operating without inefficient hierarchy and bureaucracy.

Winning: We have a passion for winning in everything we do. We are committed to operational excellence, superior customer experience, leading in the markets we serve, being known as a great company and great place to work.

About UsMeet our President


David Kirk

David Kirk, President of Critical System Solutions, has built the company from the ground up. His 28 years in the industry in the Tampa Bay area have shown that integrity and quality help build a strong company. David holds numerous credentials and training certificates within the life safety industry including NICET certification and holding the state alarm license for CSS. We are a recipient of the 2010 Diamond Award presented by Notifier to authorized dealers recognizing our outstanding sales and services achieved. We continue to strive to build our reputation in the life safety industry under a strong ethical base with highly skilled and trained technicians and staff.

"Our goal is to always place the client first by offering superior service, sales and cost effective solutions to all their life safety needs." ~ David Kirk

About UsMeet our team


Bill Rhodes
Service Manager

25 total years in the fire alarm industry

Versed in fire alarm, access control, CCTV /CCTV matrix, security, HVAC wireless fire alarm monitoring and nurse call


Jack Keith
Sprinkler Department Manager & License Holder FPC17-000081

Florida Fire Protection Contractor 1 License holder, NICET 3 Water Based Inspection and Testing, 16 years in Sprinkler Industry, Journeyman Fitter ABC 4 year apprenticeship, Sprinkler Design, Six Sigma Kaizan Trainor, Sales Estimating.


Mike Cyra

28 years in the fire alarm estimating and engineering field


Richard Kranz
Sales / Estimator


Kevin Lang
Sales / Estimator


Rod Dumas
Sales / Estimator


Melissa Morlan
Customer Representative

10 years with CSS


Pam Newby

Over 25 years of business management experience with 13 years of concentration in construction accounting


Sarah Sullivan
Service Coordinator


Cherryl Swords
Sprinkler Installation Coordinator

Fire Sprinkler Division


We look forward to helping with all your life safety needs.